Hearing aid is dead

Problem: The aid stops working altogether. There's no sound at all when the battery is engaged.

  • Make sure to try a fresh battery. Even if the battery was recently changed, it's a good idea to try one fresh battery.
  • If a fresh battery doesn't solve the problem, there's no need to waste extra batteries.
  • Other possible causes: Wax may be clogging the sound bore. Try cleaning the aid, and changing the wax trap (wax filter).
  • The aid may also be dead due to malfunction. Call and make an appointment or arrange to drop off the aid for inspection. Depending on the cause, it may need to be sent for repair.

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