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Frequently Asked Questions

Hearing Aids

What brands do you offer?

We service and ReSound, Oticon, Phonak and Starkey hearing aids.

Can other brands be repaired?

We can repair other manufacturer’s hearing aids, however, we do not have the software to reprogram or adjust the hearing aids. We recommend having other brands of hearing aids serviced through offices that have programming software.

What do I need to purchase hearing aids?

In order to purchase a hearing aid you will need a current hearing test. State law requires the hearing test to be completed within the past 6 months. Once the hearing test has been completed you will be scheduled for a hearing aid evaluation appointment. During the 60 minute hearing aid evaluation we will discuss your lifestyle, areas of difficulty, available sizes and technology. Once the aids are ordered it will take approximately 2 weeks to obtain your new hearing aids.

Can I make an appointment to have my hearing aid checked if I purchased it elsewhere?

We would be happy to look at your hearing aid/s. We service the following brands of hearing aids: Oticon, Phonak, Siemens and Starkey.

How long to hearing aids last?

The average life expectancy of hearing aids is 5 years.

Why is my hearing aid whistling or buzzing?

Whistling is better known as feedback. Feedback occurs for a number of reasons which include: ear wax, poorly fitting device, or a hole in the hearing aid. If your hearing aid suddenly starts to whistle please schedule an appointment for a hearing aid check and we can help you determine the cause of this problem.

Care and Maintenance of Hearing Aids - Better Hearing Institute

Care and Maintenance of Hearing Aids - Better Hearing Institute

  What Do I Need To Know About Hearing Aids?


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