The Professional Hearing Services Team

Audiologist Waukesha WI Tracey Irene

Tracey Irene Au.D., CCC-A

Dr. Irene grew up in Wisconsin and completed her undergraduate degree from the University of Wisconsin Madison in communicative disorders in 1995. She went on to receive her Master of Science degree from Vanderbilt University in Nashville, TN in 1997. She completed her Clinical Fellowship at Henry Ford Hospital in Detroit, MI. She returned to Wisconsin in 1998 and join the staff of Moreland Ear, Nose, and Throat Group. She obtained her Doctor of Audiology degree from Arizona School of Health Sciences in 2007.

Dr. Irene is the Director of Audiology and works out of the Waukesha and Oconomowoc locations. She has participated as a consultant for the Birth to Three Program and Sound Beginnings Program, volunteered on the BEST committee for the American Academy of Audiology, and has published numerous articles on marketing.

She loves working with people of all ages and truly enjoys the field of Audiology. She is passionate about training the next generation of audiologists and routinely supervises doctoral students during their Fourth Year Externship from the University of Wisconsin-Madison and other programs around the country. She enjoys building relationships with her patients of all ages to set and achieve realistic goals for better hearing. Out of the office, Dr. Irene enjoys spending time with her husband and two children. As a family, they enjoy spending time traveling and being active outside swimming, boating, skiing, and golfing.

Audiologist Waukesha WI Julie Fournier

Julie Fournier Au.D., CCC-A

Dr. Fournier grew up in Wisconsin and obtained a Bachelor of Science Degree and a Master of Science Degree in Audiology from the University of Wisconsin - Oshkosh. In 2005, she obtained her Doctoral Degree in Audiology from the Arizona School of Health Sciences.

She joined the Professional Hearing Services staff in 2015. We are happy to have her as a member of our team and appreciate her cheerfulness and sincerity.

Dr. Fournier provides diagnostic and rehabilitative audiology services in our Waukesha and Mukwonago locations, to patients of all ages. She has a special interest in hearing aids and works with her patients to set and achieve their goals. Dr. Fournier takes great pleasure in watching her patients rediscover the joy of hearing. She is passionate about the prevention of hearing loss and specializes in custom-made hearing protection solutions. She is married with two children in college. She loves spending time with her family. She enjoys amusement parks, running, and attending her children's various activities.

Audiology Waukesha WI Vicky Talmage

Victoria Talmage, Au.D, CCC-A

Dr. Talmage grew up in western Wisconsin. She completed her Bachelor of Arts degree in Communication Sciences & Disorders at the University of Wisconsin-Madison in 2017. She graduated from the University of Wisconsin-Madison Doctor of Audiology program in 2021. She accepted a full-time position with Professional Hearing Services after completing her fourth-year externship with us.

Dr. Talmage values making connections and developing relationships with her patients of all ages, as she works with them to improve their quality of life through better hearing. She currently practices full-time at our Waukesha office. When not in the clinic, Dr. Talmage enjoys taking her dog, Bandit, and two rescue cats, Nemo and Stevie, for walks with her boyfriend. When not exercising her furry friends, she likes spending time with friends, visiting her family in the Twin Cities area, or bowling.

Audiology Waukesha WI Claire Milligan

Claire Milligan, AU.D., CCC-A

Dr. Milligan grew up in Green Bay Wisconsin. She completed her Bachelor of Arts degree in Communication Sciences & Disorders at the University of Wisconsin-Madison in 2019. She graduated from the University of Wisconsin-Madison Doctor of Audiology program in 2023. Dr. Milligan completed her fourth-year externship with our practice as a student and since graduating has joined Professional Hearing Services as an audiologist.

Her interests include taking walks, playing tennis, and spending time on the lakes of Northern Wisconsin (boating, swimming, and sun-tanning), as well as cheering on the Packers during football season. Dr. Milligan is excited to help her patients experience an improved quality of life through better hearing. She is empathetic to the needs of patients across the lifespan and tailors her approach to match her patients' goals and lifestyles.

Audiology Waukesha WI Haley Burtch Meet The Team
Audiology Assistant

Haley Burtch

Haley has been with Professional Hearing Services for over five years as our receptionist and now has been promoted to the full-time audiology assistant position. She is looking forward to working with our PHS patients. Outside of work Haley enjoys a good craft project or twelve.

She also enjoys baking (she can recommend just about anything from Sally's Baking Addiction), going to concerts, and trivia contests, and watching her niece and nephew grow up.

Audiology Waukesha WI Kelsey Nagel Meet The Team
Audiology Assistant

Kelsey Nagel

Kelsey was born and raised in Waukesha and is glad to be back in the area, after being honorably discharged from the Army National Guard. Kelsey is excited to join the Professional Hearing Services team and to work alongside Haley to provide hearing aid services.

Outside of work Kelsey enjoys spending time with her dog, Macaroni. Kelsey spends most of her weekends outside with her family fishing, hunting, and working in the yard.

Moreland Ear, Nose, Throat Group



Dr. Edward Kass was born and raised in the Milwaukee area. He is a Board Certified Otolaryngologist who received his training at the Medical College of Wisconsin. He joined Moreland Ear, Nose, and Throat in 1992.

He is a member of the clinical faculty at the Medical College of Wisconsin and is a past president of the Milwaukee Head and Neck Society. He is on staff at Waukesha Memorial, Oconomowoc Memorial, Children’s Hospital of Wisconsin, and Elmbrook Memorial Hospital.

Dr. Kass has taught both resident physicians and primary care physicians and given many scientific presentations on the medical and surgical treatments of sinus and nasal problems, sleep apnea, and snoring, as well as ear and tonsil issues in children.

He regularly attends national meetings to keep abreast of the latest scientific breakthroughs and emerging technologies. He has extensive experience over fifteen years of using the latest techniques in sinus, throat, and ear surgery such as coblation, lasers, and balloon sinuplasty.

On a personal level, Dr. Kass is married and raising 2 children. He has extensive coaching in kid’s soccer, basketball, baseball, and tennis. He enjoys coaching his and other kids. His main hobbies include tennis, weight training, golf, and skiing.



After growing up in Michigan and Georgia, Dr. Ubell graduated with Honors from Vanderbilt University. He then earned his M.D. at the University of Michigan Medical School, where he stayed after graduating to perform research in the Department of Otolaryngology on genetic factors affecting head and neck cancer.

He completed his residency in Otolaryngology-Head and Neck Surgery at the Medical College of Wisconsin. After enjoying Southeast Wisconsin so much during residency, he decided to stay in the area to practice otolaryngology.

His practice encompasses all aspects of otolaryngology, including ear and hearing disorders, nasal and sinus surgery, sleep disorders, voice and swallowing problems, cancer of the head and neck, and thyroid surgery. Dr. Ubell is Board Certified. He cares for both pediatric and adult patients. Outside of the office, Dr. Ubell enjoys spending time with family.



Dr. Mary Fox has been a lifelong resident of the Milwaukee/Waukesha area. She was born and raised in Hales Corners, earned her Bachelor’s Degree from Marquette University and Medical Degree from the Medical College of Wisconsin.

She completed an internship in General Surgery and residency in Otolaryngology at the Medical College of Wisconsin Affiliated Hospitals and joined Moreland Ear, Nose, and Throat in 2000.

Dr. Fox is a Board Certified Otolaryngologist as well as a Fellow of The American College of Surgeons. She maintains a busy practice and enjoys the full range of general otolaryngology practice with a particular interest in pediatrics and sinus disease.

Dr. Fox remains on top of new technologies in the field so she can offer these options to her patients, including coblation tonsillectomy and balloon sinuplasty. She remains active in instructing medical students at the Medical College of Wisconsin and residents in the Family Practice residency program at Waukesha Memorial Hospital.

She is on the medical staff at Waukesha Memorial Hospital, Children’s Hospital of Wisconsin, Oconomowoc Memorial Hospital, Elmbrook Memorial Hospital and is part of the clinical faculty at the Medical College of Wisconsin and Froedtert Memorial Hospital.

Dr. Fox is a very proud mother of two children. In her spare time she enjoys spending time with her kids, traveling, and many outdoor activities, as well as reading and home remodeling.



Dr. Fridirici is board-certified in otolaryngology and fellowship-trained in facial plastic and reconstructive surgery. After graduating from the University of Wisconsin Madison, Dr. Fridirici attended medical school at Loyola University of Chicago Stritch School of Medicine.

He then completed a five-year residency in head and neck surgery at Loyola University Medical Center, followed by a prestigious fellowship in facial plastic and reconstructive surgery at the University of San Francisco California.

During his training, Dr. Fridirici was nominated to the national medical honor society Alpha Omega Alpha, featured in Crain’s Chicago 2015 20 in their 20’s, published over 10 medical articles in prestigious journals, written numerous book chapters, and given many presentations/posters at national meetings.

His practice encompasses head and neck tumors, thyroid surgery, sinus surgery, nasal airway surgery, rhinoplasty, rejuvenation of the aging face, treatment of facial paralysis, and reconstruction of major and minor facial defects.

Dr. Fridirici is delighted to return to his hometown with his wife and son. Outside of medicine he enjoys spending time with his family, boating and swimming at the lake, running, trying new restaurants, and traveling to new destinations.


Heather Murphy, M.D.

Dr. Murphy is a board-certified otolaryngologist. Dr. Murphy has recently returned to the Milwaukee area where she previously practiced for 16 years. She earned her medical degree from the University of Iowa, and completed her residency at the University of Wisconsin.


8:00am - 5:00pm

8:00am - 5:00pm

8:00am - 5:00pm

8:00am - 5:00pm

8:00am - 5:00pm


Professional Hearing Services

1111 Delafield Street #102A
Waukesha, WI 53188

(262) 549-5150